Afifudin, Moch, Rahmat Taufikur Rahman, Anisa Bahar, and Arie Wahyu Prananta. 2024. “Driver Safety Protocols, Emergency Response Systems, Insurance Coverage, and Customer Feedback on Service Quality in Indonesia’s Ride-Hailing Industry”. International Journal of Business, Law, and Education 5 (2):2584 -95. https://doi.org/10.56442/ijble.v5i2.903.