Santika, Sisca, Habibah Putri Shafar, and Hendra Sanjaya Kusno. “Determinants of Customer Satisfaction in Mobile Banking: A PLS Analysis of DG Bankaltimtara Application Users ”. International Journal of Business, Law, and Education 5, no. 2 (August 19, 2024): 2202 - 2212. Accessed October 8, 2025. https://ijble.com/index.php/journal/article/view/809.