International Journal of Business, Law, and Education

The Impact of Organizational Culture and Leadership on Employee Performance: A Study at the Regional Revenue Agency (BAPENDA) of Tidore Islands

Fizam La Ode

This study aims to analyze the influence of organizational culture and leadership on employee performance at the Regional Revenue Agency (BAPENDA) of Tidore Islands, both partially and simultaneously. The research utilizes a quantitative approach, with data collected through questionnaires distributed to 60 respondents. The data were processed using SPSS software through a series of data quality tests, classic assumption tests, and multiple linear regression analysis.

The results of the F-test indicate that organizational culture and leadership simultaneously have a significant influence on employee performance, with an F-count value of 208.359 and a significance level of 0.000, which is below the 0.05 threshold. Partially, the t-test results show that organizational culture has a dominant and significant impact, while leadership in this specific context does not show a significant individual effect. Overall, this study concludes that a strong organizational culture is the primary strategic factor in determining the quality of public service and organizational productivity at BAPENDA Tidore Islands.

THE EFFECT OF SOCIAL MEDIA MARKETING AND PEERS ON PURCHASING DECISIONS MEDIATED BY FOMO (FEAR OF MISSING OUT) (A STUDY OF GOOJODOQ PORTABLE FANS IN THE CITY OF TERNATE).

Rahma niar

The study aims to analyze the influence of sosial media marketing and peers on Goojodoq purchasing decisions mediated by FoMo (Fear of Missing Out). This study uses a quantitative approach with survey method. The sample consisted of 112 responden who are consumers of Goojodoq fan products in Ternate City, selected using purposive sampling. Data were collected through a questionnaire using a five-point Likert scale and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that social media marketing and purchasing decisions have a positive and significant influence. social media marketing and FOMO (fear of missing out) also do not have a positive and significant influence. peers have a positive and significant influence on purchasing decisions. peers have a positive influence on FOMO (fear of missing out) Furthermore, FOMO and social media marketing do not positively mediate purchasing decisions and peers do not mediate FOMO (fear of missing out) on purchasing decisions.

The Influence of Transformational Leadership Style and Organizational Climate on Employee Performance at the Office of Women's Empowerment and Child Protection of North Maluku Province

Moh. Rido Polanunu

This study aims to analyze the influence of transformational leadership style and organizational climate on employee performance at the Office of Women's Empowerment and Child Protection (DP3A) of North Maluku Province, both partially and simultaneously. The research utilizes a quantitative approach, with data collected through questionnaires distributed to 60 respondents. The data were processed using SPSS 26 software through a series of data quality tests, classic assumption tests, and multiple linear regression analysis. The results indicate that transformational leadership style and organizational climate simultaneously have a significant influence on employee performance, with an F-count value of 54.674 and a significance level of 0.000, which is below the 0.05 threshold. This suggests that improvements in inspirational leadership styles and the creation of a conducive work environment together can optimize employee performance within the agency. Overall, this study concludes that internal leadership factors and the work environment play a strategic role in determining the quality of public service and organizational productivity at the DP3A Office of North Maluku Province.

THE EFFECT OF SOCIAL MEDIA MARKETING AND PEERS ON PURCHASING DECISIONS MEDIATED BY FOMO (FEAR OF MISSING OUT) (A STUDY OF GOOJODOQ PORTABLE FANS IN THE CITY OF TERNATE).

Rahma niar

Keywords: Social Media Marketing; Peer group; FoMo (fear of missing out); Purchasing Decision

The Influence of Work Ethos and Work Discipline on Employee Performance at the Social Affairs Office of North Maluku Province

ardiansya Tjan

This study aims to analyze the influence of work ethos and work discipline on employee performance at the Social Affairs Office of North Maluku Province. A quantitative method was employed, involving 61 employees selected through saturated sampling. Data analysis was performed using multiple linear regression with SPSS 26. The results of the t-test indicate that work ethos and work discipline each have a positive and significant partial effect on employee performance. Furthermore, the F-test results confirm that both variables simultaneously influence performance with a high degree of significance (F-count 124.248). These findings suggest that enhancing internal professional values alongside strict adherence to organizational regulations is crucial for improving public service quality. The study recommends that management continues to prioritize human resource development through consistent supervision and motivation.

The Influence of TikTok Video Content and Live Streaming on Patient Consultation Decisions at Indonesian Men's Clinics

Alamsyah Putra — 2026-03-07

This study aims to examine the influence of TikTok video content (X1) and live streaming (X2) on patients’ consultation decisions (Y) at Klinik Lelaki Indonesia. The research employed a quantitative approach using purposive sampling, involving 154 respondents. Data were analyzed using SPSS version 25, including validity testing, reliability testing, classical assumption testing, and multiple regression analysis. The results indicate that all research instruments were valid (r > 0.159; p < 0.05) and reliable (Cronbach’s Alpha values: X1 = 0.745; X2 = 0.821; Y = 0.682). Furthermore, the regression model satisfied classical assumption tests, including normality (p = 0.156), multicollinearity (VIF = 1.885), and autocorrelation (Durbin–Watson = 1.619). The partial regression analysis shows that video content (B = 0.273; p < 0.001) and live streaming (B = 0.267; p < 0.001) have positive and significant effects on consultation decisions. Simultaneously, both variables significantly influence consultation decisions (F = 55.633; p < 0.001). The coefficient of determination (R² = 0.424) indicates that 42.4% of the variance in patient consultation decisions is explained by the two independent variables, while the remaining 57.6% is accounted for by factors outside the model. These findings suggest that improving the quality and effectiveness of digital health content on social media platforms increases patients’ likelihood of seeking medical consultation.

The Effect of Digital Chat and Phone Marketing in Increasing Patient Repeat Orders Through Closing Rate in Men's Health Services in Indonesia

Mohammad Caesario Elnardy — 2026-03-07

This study aims to analyze the influence of chat-based and telephone-based digital marketing on patient closing rates and repeat orders, and to examine the mediating role of closing rates in this relationship. The research employed a quantitative, survey-based approach with non-clinical healthcare workers serving as medical advisors in men's health clinics in Indonesia. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to identify both direct and indirect relationships among variables. The findings reveal that digital marketing via chat and phone significantly affects patient conversion rates and repeat orders. Furthermore, closing rate was found to mediate the relationship between chat and telephone communication and repeat order behavior. These results indicate that the effectiveness of digital marketing strategies in healthcare services is not solely determined by the utilization of digital technology but also by the quality of communication demonstrated by healthcare personnel. The study highlights the importance of structured and strategic digital communication in strengthening patient engagement and loyalty. The findings provide practical implications for healthcare service providers, particularly clinic management, in developing more effective digital marketing strategies that emphasize communication quality, patient trust, and relationship continuity.

The Influence of Organizational Culture, Training, and Human Resource Development on Performance Evaluation and Energy Saving Behavior in the Engineering Department at Plaza Blok M

Adi Widyasmoro — 2026-03-07

This study aims to analyze the influence of Organizational Culture (X1) and Training and Human Resource Development (X2) on technicians’ Energy-Saving Behavior (Y), with Performance Evaluation (Z) acting as a mediating variable. The research adopts a quantitative approach using a Likert-scale questionnaire administered to 51 respondents from the Engineering Department at Plaza Blok M. The results indicate that Training and Human Resource Development (X2) has a positive and significant effect on Energy-Saving Behavior (Y) with statistical values (β = 0.495; t = 2.814; p < 0.05). Meanwhile, Organizational Culture (X1) does not have a direct significant effect on Energy-Saving Behavior (Y) (β = 0.109; p > 0.05). Furthermore, Performance Evaluation (Z) significantly influences Energy-Saving Behavior (Y) (β = 0.332; p < 0.05). The coefficient of determination (R²) shows that the independent variables explain 58.8% of the variance in Performance Evaluation (Z) and 68.2% of the variance in Energy-Saving Behavior (Y). The mediation test results reveal that Performance Evaluation (Z) does not mediate the relationship between Training and Human Resource Development (X2) and Energy-Saving Behavior (Y), as indicated by the insignificant mediation effect (p > 0.05). This study contributes to the development of knowledge by proposing an integrative model that links human resource management systems with employees’ energy-saving behavior in commercial building operations.

Legal Vacuum and Prudential Principles in MSME Financing under Article 249 P2SK Law

Rayhan Thoha

This study analyzes the legislative ratio of Article 249 of Law Number 4 of 2023 concerning the Development and Strengthening of the Financial Sector (P2SK Law) in regulating MSME financing. Although the provision mandates easier access to financing for Micro, Small, and Medium Enterprises (MSMEs), it simultaneously requires the application of prudential principles and risk management. Normatively, the article does not clearly formulate criteria for MSMEs eligible for financing, creating a legal vacuum and potential inconsistency in implementation. This research employs normative legal methods using statutory, conceptual, historical, and comparative approaches. The findings reveal a regulatory dilemma between financial inclusion and banking stability. The absence of standardized MSME financing criteria leads to disparities among financial institutions and increases credit risk exposure. The study proposes a proportional and contextual prudential-based financing model emphasizing business sustainability, cash flow capacity, debtor integrity, and risk mitigation mechanisms to ensure inclusive yet stable financial system development.

The Influence of Organizational Culture on Employee Performance with Job Satisfaction as a Mediating Variable

Fitri Cahyani Safril — 2026-03-05

This study aims to examine how organizational culture influences employee performance, with job satisfaction serving as a mediating variable among village and sub-district office employees on Ternate Island. It employed a quantitative approach, selecting 108 respondents through saturated sampling. Primary data were collected via questionnaires and analyzed using the Structural Equation Modeling–Partial Least Square (SEM-PLS) technique. The results indicated that organizational culture positively and significantly impacts employee performance. Additionally, organizational culture also positively and significantly affects job satisfaction. Job satisfaction was shown to have a positive and significant influence on employee performance and to mediate the relationship between organizational culture and employee performance. These findings contribute to human resource management research in the public sector and highlight the importance of fostering a strong, supportive organizational culture to enhance job satisfaction and employee performance in local government settings.

Juridical Implications of Constitutional Court Decision Number 78/PUU-XXI/2023 on Freedom of Expression in Indonesia

I Putu Agus Kusuma Jaya — 2026-02-28

Freedom of expression constitutes a constitutionally protected right under the 1945 Constitution of the Republic of Indonesia. Nevertheless, its implementation continues to encounter significant challenges, particularly due to the existence of vague criminal provisions that generate legal uncertainty and create the risk of criminalizing legitimate expressions. This issue became central to the judicial review of Articles 14 and 15 of Law Number 1 of 1946 concerning Criminal Law Regulations, culminating in Constitutional Court Decision Number 78/PUU-XXI/2023. This study aims to examine the Constitutional Court’s legal reasoning and to analyze the juridical implications of the decision for the protection of freedom of expression in Indonesia. Employing normative legal research, this study applies statutory, conceptual, and case approaches. The analysis is conducted qualitatively on primary, secondary, and tertiary legal materials. The findings indicate that the Court emphasized that any restriction on freedom of expression must meet the requirements of clarity, precision, and proportionality. The Court held that ambiguous criminal norms violate the principles of legal certainty (lex certa) and constitutional protection of rights. Consequently, the Court declared the contested provisions unconstitutional and legally non-binding. The decision establishes a constitutional benchmark for assessing other restrictive criminal norms, including those contained in the new Criminal Code and the amended Electronic Information and Transactions (EIT) Law. Thus, the ruling reinforces constitutional safeguards for freedom of expression and provides normative guidance for legislators and law enforcement authorities in formulating and implementing criminal law policies.

Productive Employees in SMEs: Exploring the Influence of Work Discipline and Turnover Intention

Dadang Suparman — 2026-03-13

This study explores the influence of work discipline and turnover intention on employee productivity in SMEs. The research design adopts an explanatory survey model. The research instrument was distributed to collect responses from 57 respondents across 14 SMEs in the creative industry sector in the Indonesian context, using a probability sampling method with a non-proportional sampling technique. The data analysis method applies instrument validity and reliability tests, as well as collinearity tests estimated using a multiple linear regression model, and evaluates predictive power using the R² criterion. The significance tests for individual and simultaneous influences are evaluated using the t- and F-statistics, with thresholds of>1,96 at an alpha of 0,05. The research findings confirm that work discipline and turnover intention have a positive and significant influence on employee productivity among SMEs in the creative industry sector, both individually and simultaneously. Work discipline and turnover intention together can explain variance in employee productivity, with moderate predictive ability. However, turnover intention has a more dominant influence on employee productivity in SMEs than work discipline. Evaluating employee turnover rates and work discipline is crucial in SMEs, and HR management must manage them appropriately, decisively, conservatively, and regularly to significantly impact employee productivity and strengthen sustainable business competitiveness at the organisational level.