The Role of Peer-to-Peer Coaching in Improving Performance and Quality Management of Health Service Workers

Authors

  • Mohammad Caesario Elnardy Universitas Mitra Bangsa
  • Adi Widyasmoro Universitas Mitra Bangsa
  • Supriyadi Universitas Panca Sakti
  • Zaharuddin Universitas Mitra Bangsa

DOI:

https://doi.org/10.56442/ijble.v6i1.972

Keywords:

Peer-to-peer coaching, performance, quality management, healthcare

Abstract

This study aims to analyze the role of peer-to-peer coaching in improving the performance and quality management of healthcare workers. Using quantitative methods, this study involved 10 health workers at the Indonesian Men's Clinic. Data were collected through questionnaires and analyzed using linear regression. The results showed that peer-to-peer coaching had a significant effect on improving individual performance but had no impact on the management of healthcare quality. This study provides practical contributions for healthcare managers to adopt a coaching approach as a human resource development strategy.

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Published

2025-01-10

How to Cite

Elnardy, M. C. ., Widyasmoro, A. ., Supriyadi, S., & Zaharuddin, Z. (2025). The Role of Peer-to-Peer Coaching in Improving Performance and Quality Management of Health Service Workers. International Journal of Business, Law, and Education, 6(1), 46-53. https://doi.org/10.56442/ijble.v6i1.972

Issue

Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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